SpotLight Care Support Service Disclaimer and Privacy Policy
This comprehensive document outlines our commitment to protecting your privacy and establishes the terms of use for our website. By accessing and using our website, you acknowledge and agree to be bound by the following:
Disclaimer
1. Information and Content:
This website’s content is provided purely for general informational purposes. SpotLight Care Support Service endeavours to keep the information accurate and up-to-date, but we make no representations or warranties of any kind, express or implied, regarding its completeness, reliability, suitability, or availability for any specific purpose.
Any reliance you place on such material is completely your responsibility. You are responsible for conducting your enquiries to determine whether the information or products and services offered on this website are appropriate for your intended use.
2. Limitation of Liability:
SLC will not be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising by using this website or from its link.
Through this website, you may be able to link to other websites that are not under SLC’s control. We have no control over the nature, content, and availability of those websites. The links’ presence does not imply endorsement or support for the viewpoints they contain.
3. Website Availability:
SLC attempts to keep the website up and operating smoothly. However, if technical problems beyond our control cause the website to become momentarily unavailable, we disclaim all liability and accept no responsibility for it.
4. Intellectual Property:
This website and its content, including text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws. You may not use any content on this website for commercial purposes without our express written permission.
Privacy Policy
1. Our Commitment to Your Privacy
At SpotLight Care Support Services Pty Ltd, we are committed to protecting the privacy of our online visitors. We use the information we collect about you to improve the services we provide and to ensure a positive user experience. We respect the confidentiality of your information and adhere to relevant data protection laws.
2. Information We Collect
We may collect a variety of information from you in the following ways:
- Information You Provide Directly: When you use our website, you may be asked to provide basic contact information such as your name, phone number, address, and email address. This information allows us to send you requested information, process your product orders, or respond to your inquiries.
- Information Collected Automatically: Our website may automatically collect certain information about your visit, such as your IP address, browser type, operating system, referring website, pages viewed, and time spent on the site. This information is used to analyse website traffic and improve user experience. We may also use cookies and pixels to collect this information (see section 6 for details).
3. How We Use Your Information
We employ the following uses of the data we gather about you:
- To deliver the information and services you’ve requested.
- To personalise your experience on our website by remembering your preferences and past interactions.
- To improve our website and services by analysing website traffic and user behaviour.
- To send you marketing and promotional materials about SpotLight Care Support Service offers (with your consent and with the option to opt out).
- To comply with legal and regulatory requirements.
4. Disclosure of Your Information
We will not disclose your personal information to any third party for their marketing purposes without your consent. Nonetheless, we could reveal your information in the under circumstances:
- To Comply With a Legal Requirement: We may disclose your information if required by law, regulation, court order, subpoena, warrant, or in the course of a legal proceeding or response to a law enforcement agency request.
- To Protect Our Rights and Safety: We may disclose your information to protect the rights, property, or safety of SpotLight Care Support Services Pty Ltd, our customers, or third parties.
- Change of Control: If there is a change of control in our business (merger, sale, transfer of assets), customer information may be disclosed to a potential purchaser under a confidentiality agreement. Your information would only be shared when necessary to comply with any situations mentioned above and in good faith.
- Service Providers: Your information might be disclosed to outside service providers who help us run our website and offer our services. These service providers are contractually obligated to keep your information confidential and secure and to use it only for the purposes for which it has been disclosed.
5. Security
SpotLight Care Support Service takes reasonable steps to ensure the security of your personal information. We use a variety of security measures, including encryption and access controls, to protect your information from unauthorised access, use, disclosure, alteration, or destruction.
Nevertheless, no website or online communication is 100% safe. We cannot guarantee the security of your information, and you acknowledge that you transmit information to us at your own risk.
6. Cookies and Pixels
On our website, cookies and pixels could be used.
- Cookies: A cookie is a small file placed on your web browser that collects information about your web browsing behaviour. Cookies enable a website to adjust its setup based on your preferences and needs. You can choose to refuse cookies by modifying your browser’s settings, even though most web browsers allow them by default. You might be unable to fully utilise our website as a result, though.
- Pixels: Pixels are small graphic images used to track user activity on websites and emails. We may use pixels to track how users interact with our website and to measure the effectiveness of our marketing campaigns.
7. Third-Party Tracking and Advertising
We take your privacy seriously. Your personal information will never be sold or given to unaffiliated parties for their commercial gain. We may only disclose your information in a few limited circumstances:
- To fulfil your requests for products or services you’ve purchased.
- To protect the rights, property, or safety of ourselves, our customers, or third parties, or if required by law.
In some cases, we may use anonymised data to create general marketing statistics or improve our website and services. This data won’t contain any information that could identify you personally.
8. Links to Other Websites
Our website may contain links to other websites. These are merely provided for your convenience. Links to third-party websites do not constitute sponsorship or endorsement of the views expressed within them. Please be aware that we are not responsible for the privacy practices of such other websites. When you leave our website, we encourage you to read the privacy statements of each website that collects personally identifiable information. This website’s collection of data is the only subject to this privacy statement.
9. Changes to this Privacy Policy
We may modify this privacy policy at any time. We will post any changes on this page and encourage you to review this privacy policy periodically for updates. The date of the most recent revision will be displayed at the bottom of this page.
Contact Us
If you have any questions about this privacy policy or the use of your personal information, please contact us at spotlightcareservices@gmail.
Dispute Resolution:
If you have a complaint about our privacy practices, you may contact us at the address above. We are going to look into your issue and try to make it fair for you. You may also have the right to complain to a data protection authority in your states and territories.
Revision Date: May 31, 2024