Live Life Well
with Quality Care

We bridge the gap between limitations and possibilities,
providing support for a fulfilling life.

We are here for your care

Find Your Caregiver

    Note: Our customer service is available 24/7 for you. Make an appointment, and you will be directed to your meeting as soon as possible.

    Our Mission & Vission

    Providing Compassionate & Expert Care

    Driven by a desire to empower individuals, Spotlight Care Support Services Pty Ltd was founded by Rabbia Rafique, a visionary social worker with a Master’s degree and extensive experience (empathy, communication, advocacy, etc.). 

    Our mission is empowering individuals, every step of the way of life. Our team boasts several years of experience in the healthcare sector, with years of experience dedicated specifically to disability and personal assistance. We understand the importance of holistic well-being, focusing on physical, social, mental, and emotional health.

    Spotlight Care Support Services Pty Ltd provides a variety of services across Melbourne. From personal assistance to community participation, we empower people in all circumstances. We promote independence, well-being, and support throughout life’s journey.

    24/7 Spotlight Care Support Services Pty Ltd

    Disability services providers based in Melbourne, Australia. We provide quality care for people who have disabilities as 
well as those with additional care needs.

    Our Services

    Our Services, Your Solutions

    Need a helping hand at home? We offer affordable in-home care to support independent living.
    Our competent professionals can assist with daily tasks, ensuring you and your loved
    one remain comfortableand safe in their familiar surroundings.

    Assist Personal Activities

    Assist Travel/Transport

    Therapeutic Support

    Access/Maintain Employment

    Development Of Life Skills

    Household Tasks

    Participation Community

    Group/Centre Activities

    Specialised Supported Employment

    Get the Help You Need

    Live your life in your own way. We know independence matters. Our team of disability care specialists, with years of experience, creates personalised plans that seamlessly integrate the care you need into your daily routine. We empower you to stay in control and maximise your independence while ensuring your well-being is always supported.

    We Simplified Empowerment & Well-Being

    Are you frustrated by limitations? We help you reach your full potential with personalised care plans and affordable support. We blend the assistance you need with the independence you want. Reconnect with loved ones, pursue hobbies, and enjoy worry-free days as we bridge the gap between limitations and possibilities, turning your dreams into reality.

    Testimonials

    Happy Faces. Heard Voices. Empowered Lives

    FAQ’S

    Common Question & Answers

    What Qualifications and Expertise Does Your Staff Have?

    Our staff is highly experienced and skilled, consisting of social worker , disability care workers, and domestic care support personnel. We provide comprehensive support for daily living activities and offer the following services:

    • Assistance with driving and transportation, all staff hold valid Australian driving licenses.
    • First aid and CPR assistance.
    • COVID-19 vaccination support.
    • Communication skills improvement.
    • Flexible, 24/7 care availability.
    What Are the Service Costs?

    The service costs are determined by the specific services provided and are calculated based on the NDIS cost structure. Pricing details will be discussed and agreed upon in advance.

    Are Travel Fees Included in the Service Charges?

    Yes, the cost of our services covers all expenses, excluding those within inner Melbourne, Victoria.

    Are We Meeting Our Performance Targets?

    As a new service, we are diligently working towards achieving our performance targets. We value our clients’ reviews, ratings, and feedback as they help us improve and ensure we meet and exceed expectations on our journey to success.